CPP31418
Certificate III in Close Protection Operations

This unit specifies the skills and knowledge required to manage conflict and security risks using negotiation techniques.

It includes:

reviewing and applying workplace procedures and policies including workplace health and safety (WHS) to comply with legal rights and responsibilities

maintaining situational awareness to identify and assess sources of conflict and risk, and selecting and implementing response options within the scope of own authority

using negotiation and communication techniques to resolve conflict, minimise risk and encourage a shared approach to conflict resolution

working with others to report, evaluate and improve response procedures.

It applies to people working independently or under limited supervision as members of a security team.

This unit may form part of the licensing requirements for people engaged in security operations in those states and territories where these are regulated activities.

This unit specifies the skills and knowledge required to determine and implement responses to security risk situations.

It includes:

reviewing and complying with workplace procedures, policies and legal rights and responsibilities to implement security risk responses within specified legal and strategic limits and the scope of own competence and authority

identifying and verifying security risk situations and exchanging information with others to clarify risk factors, assess risk and formulate response options appropriate to the degree of risk

evaluating, selecting and implementing a preferred security response that maximise the safety and security of people, property and premises

reporting, securing and preserving the incident scene.

It applies to people working independently or under limited supervision as members of a security team.

This unit may form part of the licensing requirements for people engaged in security operations in those states and territories where these are regulated activities.

This unit specifies the skills and knowledge required to coordinate provision of quality security services to a range of clients.

It includes:

clarifying work instructions, procedures and policies to deliver quality client services that satisfy specific client needs and preferences

using interpersonal techniques and negotiation to offer service options that meet client requirements

monitoring services and implementing contingency measures to maintain client satisfaction and negotiate resolution of conflict or client complaints

using interview and survey techniques to gather feedback on client service satisfaction and identifying and implementing service improvements.

It applies to people working independently or under limited supervision as members of a security team.

This unit may form part of the licensing requirements for people engaged in security operations in those states and territories where these are regulated activities.

This unit specifies the skills and knowledge required to control persons using empty hand techniques.

It includes:

identifying threats posed by persons presenting a risk to the safety of self or others and assessing response and withdrawal options

negotiating with subjects to defuse conflict and give spoken warnings and directions

applying recognised empty hand techniques using the minimum amount of force necessary to remove the immediate threat while avoiding vital areas of the body and without harming subjects

isolating subjects at a safe distance from members of the public and monitoring their wellbeing and safety.

It applies to people working independently or under limited supervision as members of a security team.

This unit may form part of the licensing requirements for people engaged in security operations in those states and territories where these are regulated activities.

This unit specifies the skills and knowledge required to plan to provide close protection services for the safety and security of a principal who may be a celebrity, political figure, very important person (VIP) or other person requiring close protection services.

It includes:

clarifying the principal’s protection requirements and complying with legal rights and responsibilities, policies and procedures associated with close protection tasks

gathering, verifying and assessing protective intelligence to gain a full understanding of potential threats, vulnerabilities and risks to the principal

selecting routes and performing reconnaissance to clarify the risk environment and identify factors that might compromise safety and security

working with others to assess threats, vulnerabilities and operational risks and plan protection arrangements.

It applies to people working independently or under limited supervision as members of a security team.

This unit may form part of the licensing requirements for people engaged in security operations in those states and territories where these are regulated activities.

This unit specifies the skills and knowledge required to implement close protection services to protect the safety and security of a principal who may be a celebrity, political figure, very important person (VIP) or other person requiring close protection services.

It includes:

searching and securing premises to be used by the principal, and providing close protection escort services using approved foot formations and procedures for debus and embus

maintaining communication with the principal and members of the close protection team to ensure ongoing safety and security, maintain situational awareness and identify and respond decisively to threats which may come from multiple sources

using reasonable defensive techniques that minimise use of force and maximise the safety and security of the principal, self and others.

It applies to people working independently or under limited supervision as members of a security team.

This unit may form part of the licensing requirements for people engaged in security operations in those states and territories where these are regulated activities.

This unit describes the skills and knowledge required to provide an advanced first aid response to a casualty in line with first aid guidelines determined by the Australian Resuscitation Council (ARC) and other Australian national peak clinical bodies.

The unit applies to all persons who may be required to provide an advanced first aid response in a range of situations, including community and workplace settings.

Specific licensing/regulatory requirements relating to this competency, including requirements for refresher training should be obtained from the relevant national/state/territory Work Health and Safety Regulatory Authorities.

This unit describes the skills and knowledge required to implement and monitor work health and safety (WHS) policies, procedures and work practices as part of a small work team.

This unit applies to workers who have a key role in maintaining WHS in an organisation, including duty of care for other workers.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

This unit describes the skills and knowledge required to contribute to the effectiveness of the work team. It involves planning with the team to meet expected outcomes, developing team cohesion, participating in and facilitating the work team, and communicating with the management of the organisation.

It applies to individuals who play a prominent part in motivating, mentoring, coaching and developing team cohesion through team leadership and forming the link between the management of the organisation and the team members. At this level, work will normally be carried out within known routines, methods and procedures, and may also involve complex or non-routine activities that require some discretion and judgement.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

This unit describes the skills and knowledge required to respond effectively to behaviours of concern of people. Skills are associated with handling difficult incidents rather than managing ongoing behaviour difficulties.

The unit applies to workers in any context exposed to difficult and challenging behaviour.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

This unit specifies the skills and knowledge required to maintain operational safety and security of the work environment.

It includes:

reviewing work instructions and applying procedures and policies to comply with legal rights and responsibilities

assessing the work environment to identify risks and vantage points

monitoring environmental factors to maintain operational safety and security and recognise changing circumstances

formulating and implementing security response measures that maximise safety and security

reporting and preserving incident scenes.

It applies to people working independently or under limited supervision as members of a security team.

This unit may form part of the licensing requirements for people engaged in security operations in those states and territories where these are regulated activities.

This unit specifies the skills and knowledge required to coordinate monitoring and control of individual and crowd behaviour.

It includes:

assessing and controlling potential threats and security risks associated with site layout and monitoring individual and crowd behaviour and movement

implementing security response procedures to control risk, remove immediate threat and seek assistance

recording, reporting and reviewing work outcomes to identify procedural improvements.

It applies to people working independently or under limited supervision as members of a security team.

This unit may form part of the licensing requirements for people engaged in security operations in those states and territories where these are regulated activities.

This unit specifies the skills and knowledge required to gather, organise and present security information and documentation. It includes:

collecting and validating security information using factual and surveillance methods and information technologies

presenting gathered security information into a documented report within required timeframes

technology skills to access, store, study, retrieve, transmit and manipulate data or information.

It applies to people working independently or under limited supervision as members of a security team.

This unit may form part of the licensing requirements for people engaged in security operations in those states and territories where these are regulated activities.

This unit specifies the skills and knowledge required to store, protect and dispose of security information, including evidence that may be used in future judicial proceedings.

It includes:

storing information for future retrieval using methods that preserve and maintain data integrity

monitoring information movement and security

disposing of security information using appropriate disposal methods and maintaining records to track information disposal.

It applies to people working independently or under limited supervision as members of a security team.

This unit may form part of the licensing requirements for people engaged in security operations in those states and territories where these are regulated activities.

This unit specifies the skills and knowledge required to implement security procedures to protect critical infrastructure and public assets. Critical infrastructure is those physical facilities, supply chains, information technologies and communication networks which, if destroyed, degraded or rendered unavailable for an extended period, would significantly impact the social or economic well-being of the nation or affect Australia’s ability to conduct national defence and ensure national security. Critical infrastructure provides essential services such as power, water, health services, communication and financial systems.

The unit includes:

reviewing and complying with work instructions, workplace procedures and policies and legal rights and responsibilities when protecting critical infrastructure and public assets

implementing security procedures to monitor security of the work area and maintain situational awareness, and identify and respond appropriately to indicators of terrorist or criminal activity and potential security threats in collaboration with others

using communication equipment to report and receive instructions to respond to identified security threats.

It applies to people working independently or under limited supervision as members of a security team.

This unit may form part of the licensing requirements for people engaged in security operations in those states and territories where these are regulated activities.