CSC20115
Certificate II in Justice Services

An entry level justice course to recognise those with basic exposure to the criminal justice system.

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Have you had some exposure to the criminal justice system in your employment?  The CLET CSC20115 Certificate II in Justice Services is available via RPL for those who have had some experience in the criminal justice system, but not extensive exposure.

The CSC20115 Certificate II in Justice Services can demonstrate to employers that you have an awareness of this sector, and can contribute to an ongoing learning experience in this area.

If you believe you may benefit from recognition of your experience in the criminal justice system, apply for RPL now and let the CLET RPL Team guide you through the process.

Australian Qualifications Framework
Australian Qualifications Framework
Certificate II in Justice Services
Course Code: CSC20115
Application Completion Time: 28 days
Delivery Mode: RPL ONLY
Awards for RPL:
Certificate II or
Statement of Attainment
GAP Training:
Units Recognised: 8
Nationally Recognised Training:
Payment Plans: Yes
RPL Review and assessment can take a minimum of 28 days to complete
Core Units

This unit describes the skills required to implement the organisation's policies and procedures, promote a positive image of the organisation, contribute to the work team and maintain professional relationships.

This unit applies to those working in routine work roles in a variety of contexts. This unit may be significantly contextualised to suit the organisational policy and procedure environment. Working as part of a coordinated team is integral to the role.

The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.

Those undertaking this unit work with moderate support and undertake tasks involving a limited number of familiar steps in familiar and predictable contexts.

No licensing, legislative or certification requirements apply to unit at the time of publication.

This unit describes the skills required to exchange information for specific purposes, adapt communication to people and situations, work effectively with groups, communicate in writing and maintain security of information.

This unit applies to those working in all general and specialist areas of correctional services. With customisation this unit may apply to those working in other work environments.

The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to communication and use of information and communication technology (ICT).

Those undertaking this unit work as part of a coordinated team with moderate support in tasks with a limited number of familiar steps.

No licensing, legislative or certification requirements apply to unit at the time of publication.

This unit describes the skills required to follow security procedures and maintain security of information.

This unit applies to those working in detention centres, correctional centres or prisons, community corrections officers, justice administration offices and on work sites where detainees or offenders are under statutory supervision. With contextualisation this unit may apply to those working in other work environments.

The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to security.

Those undertaking this unit work with moderate support at all times and undertake tasks with a limited number of familiar steps.

No licensing, legislative or certification requirements apply to unit at the time of publication.

This unit describes the skills required to maintain a safe and healthy work environment, maintain personal safety and the safety of others.

This unit applies to those working in any correctional services environment where detainees, prisoners or offenders are under supervision.

With contextualisation this unit may apply to those working in other work environments. The unit can apply to staff, contractors, external services and agencies, and professional support staff such as medical, education and training, employment, transport, escorts, representatives of government services, departments and authorities. For this reason the unit may be significantly customised, particularly in the assessment of knowledge, based on different organisational, sector and locational requirements.

The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Work health and safety legislation includes federal, state and territory Acts, regulations and codes of practice.

Organisational policies and procedures must be consulted and adhered to, particularly those related to work health and safety and interaction with offenders and people under care.

Those undertaking this unit work with moderate support drawing upon support from co-workers. The role requires performance of routines tasks with a limited number of familiar steps.

No licensing, legislative or certification requirements apply to unit at the time of publication.

This unit covers routine written communication. It includes extracting meaning from routine written information for workplace purposes and preparing routine written materials. The focus is on the content and structure of written materials and not on the use of computer technology, which is addressed by other competencies.

In practice, writing routine materials overlaps with other generalist or specialist public sector work activities such as working in a public sector environment, using routine communication techniques, delivering client service, handling information, using technology, etc.

This is one of 5 units of competency in the Working in Government Competency Field that deal with written communication. Related units are:

PSPGOV313A Compose workplace documents

PSPGOV413A Compose complex workplace documents

PSPGOV513A Refine complex workplace documents

PSPGOV606A Prepare high-level/sensitive written materials

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication



Possible Electives

This unit describes the skills required to supervise, escort and transfer people in care and custody while providing them with protection from risk and harm. People in care or custody may have special needs requiring adjustments to provision of care, including:

juveniles/young offenders

elderly people

people affected by drugs or alcohol

people at risk of harming themselves

Aboriginal and Torres Strait people

people who are injured or ill

people who don’t speak English

people attracting media and public attention

This unit applies to those responsible for supervision of people in a secure facility or secure transport vehicle. The ability to work in a coordinated team is integral.

The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to interaction with people in custody, transport and risk identification.

Those undertaking this unit work with moderate support. The role involves explicit tasks involving a limited number of familiar steps.

No licensing, legislative or certification requirements apply to unit at the time of publication.

This unit describes the skills required to maintain a confident presence and operational safety.

This unit applies to those working in detention centres, correctional centres or prisons, community corrections offices, justice administration offices and on work sites where detainees, prisoners or offenders are under statutory supervision.

The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to security.

Those undertaking this unit generally work independently but with regular support required to perform routine tasks in a moderate range of familiar and less familiar contexts. The role requires basic communication and simple inferencing skills.

No licensing, legislative or certification requirements apply to unit at the time of publication.

This unit describes the skills and knowledge required to maintain health and wellbeing by preventing and managing personal stress.

This unit applies to work in a range of health and community services settings, in particular work roles that operate in high stress situations and circumstances.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

  • Justice Agency Volunteer
  • Justice Support Roles
  • Police Administrative Support Roles
  • Prison Officer
  • Police Officer in all States except NSW
  • Watch House Officer

RPL FEES - $395 (Full RPL Fee)

Initial RPL Review: NO FEE (Free of charge) - This is conducted when RPL Application and evidence received.

PROCEED TO AWARD: $395 - This fee is only due after initial review is completed, candidate then requests a full RPL assessment is conducted and decides to proceed to be awarded with the qualification. If candidate does not proceed to award, no fee is payable.

STATEMENT OF ATTAINMENT - FEE adjusted accordingly. This occurs when initial review is conducted, candidate then requests a full RPL assessment and is awarded PARTIAL RPL for selected units.

Recognition of Prior Learning (RPL) is available on all CLET qualifications. If you have completed formal or informal training and have knowledge, skills and employment experience in this area, you may apply for RPL.

You will be asked to provide evidence to support your application and the CLET RPL team will assist you through the RPL assessment process. Apply for RPL below to commence the process.

Apply for RPL (Recognition for Prior Learning)

After reading the information provided on this qualification page, if you then decide to apply to have your knowledge and skills recognised towards this and/or other qualifications, you may click on the RPL Assessment button and complete to commence the process.

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